FAQs: Frequently Asked Questions

What is tallow? 

Beef tallow is a natural fat rendered from cows, known for its rich, nourishing properties. Packed with vitamins A, D, E, and K, it deeply moisturizes and supports healthy skin. When used in skincare, it helps to lock in hydration, repair the skin barrier, and promote a smooth, glowing complexion. Unlike synthetic moisturizers, beef tallow is a whole-food-based ingredient that’s gentle, sustainable, and full of beneficial nutrients. Perfect for all skin types, it’s a great choice for those looking for a natural, effective way to care for their skin.

 

How long does the process take to make Stone & Grace products? 

Creating our beef tallow products takes about a week for each batch. It's a labor of love! I start by carefully rendering the suet multiple times to ensure it's pure and free from any impurities. This process can take several days to get just the right consistency and quality. Once the tallow is ready, I strain out any remaining impurities and then blend in organic ingredients, which adds extra time depending on the specific product. Each step is done with precision and care to ensure the final product is as nourishing, beneficial and effective as possible. These are small batch, hand made items.

 

How is Stone & Grace sustainable?

I only use reusable glass jars and locally sourced tallow. Sustainable, environmentally friending shipping products are also used. (Note: You may return your jar to Stone & Grace to receive $2 off of your next purchase!)

 

How much does it cost to ship products? 

There is a flat rate shipping fee of $8, which includes shipping and handling. You qualify for free shipping on orders over $75. I try to get all orders out within 7 days of ordering.

 

What if I want to return my product(s)? 

Due to the nature and type of products we sell, we do not offer returns, refunds, or exchanges. If you have any issues with your product, or are unhappy with your purchase, please email me directly at stonegraceco@gmail.com and I will do my best to make things right based on the issues/needs.

 

Where is Stone & Grace located? 

We are located in Central Virginia, near Lynchburg.